Welcome to Poko Loko, located at 69 Hutcheson Street, Glasgow, G1 1SH. These Terms and Conditions govern your use of our services and facilities. By making a booking or using our services, you agree to comply with and be bound by these Terms and Conditions.
2.1 All bookings are subject to availability and confirmation by Poko Loko.
2.2 A deposit is required to secure your booking. The deposit amount will be specified at the time of booking.
2.3 Upon booking, you will receive a confirmation email with the details of your reservation.
3.1 Cancellations must be made within 48 hours of the booking being made to receive a full refund of the deposit.
3.2 If a cancellation is made more than 48 hours after the booking, the deposit will be forfeited and non-refundable.
3.3 Cancellations can be made by contacting our bookings team via email: hello@pokoloko.co.uk
4.1 Requests to change booking dates or details must be made at least 48 hours before the scheduled start of your booking. Changes are subject to availability and may incur additional charges.
5.1 All prices are inclusive of VAT unless stated otherwise.
5.2 The remaining balance of your booking (if applicable) must be paid as per the specified payment schedule.
5.3 We accept various payment methods including credit/debit cards and cash.
6.1 Guests are expected to behave responsibly and respect the property and other guests.
6.2 Any damage to the property caused by a guest must be reported immediately and may incur additional charges.
6.3 Poko Loko reserves the right to terminate your visit without notice if your behaviour is deemed unacceptable.
6.4 Poko Loko reserves the right to refuse entry if you arrive intoxicated.
7.1 Poko Loko is not responsible for any loss, theft, or damage to personal belongings during your stay.
7.2 We do not accept liability for any personal injury or illness occurring during your visit.
8.1 Your personal information will be handled in accordance with our Privacy Policy, which can be viewed on our website.
8.2 By making a booking, you consent to the use of your personal information as described in our Privacy Policy.
9.1 Poko Loko reserves the right to amend these Terms and Conditions at any time. Any changes will be posted on our website and will take effect immediately.
10.1 These Terms and Conditions are governed by and construed in accordance with the laws of Scotland. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Scotland.
Thank you for choosing Poko Loko. We look forward to welcoming you!
For any queries or further information, please contact us at: hello@pokoloko.co.uk